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  • How do I purchase an item from the gallery?
    Send an email to javawhale@gmail.com or fill out the form on the Contact page to request an item. It will be set aside for you, until a convenient pickup or delivery can be arranged. All shipping costs are extra.
  • How do I pay for an item?
    Payment details are arranged by emailafter an order is confirmed. Accepted payment methods are interac e-transfer, cash, or credit through a point of sale device. At this time, it is not possible to pay through the website.
  • The product I wanted is sold! Will it be back in stock?
    Due to limited availability of unique recycled fabrics and materials, it won't be possible to perfectly replicate a sold product. However, a similar comission can be requested.
  • Are custom commissions expensive?
    Prices are set based on difficulty and material costs, so a custom commission will typically be similar in price to a comparable ready-made product.
  • Do you offer shipping?
    Yes, an item can be sent to you through Canada Post. All incurred shipping costs and related fees are extra, and are calculated on a per-item basis. International shipping is not available
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