Question 1

How do I purchase an item from the gallery?

Accepted Answer

Send an email to javawhale@gmail.com or fill out the form on the Contact page to request an item. It will be set aside for you, until a convenient pickup or delivery can be arranged. All shipping costs are extra.

Question 2

How do I pay for an item?

Accepted Answer

Payment details are arranged by emailafter an order is confirmed. Accepted payment methods are interac e-transfer, cash, or credit through a point of sale device. At this time, it is not possible to pay through the website.

Question 3

The product I wanted is sold! Will it be back in stock?

Accepted Answer

Due to limited availability of unique recycled fabrics and materials, it won't be possible to perfectly replicate a sold product. However, a similar comission can be requested.

Question 4

Are custom commissions expensive?

Accepted Answer

Prices are set based on difficulty and material costs, so a custom commission will typically be similar in price to a comparable ready-made product.

Question 5

Do you offer shipping?

Accepted Answer

Yes, an item can be sent to you through Canada Post. All incurred shipping costs and related fees are extra, and are calculated on a per-item basis. International shipping is not available

Frequently Asked Questions

How do I purchase an item from the gallery?

How do I pay for an item?

The product I wanted is sold! Will it be back in stock?

Are custom commissions expensive?

Do you offer shipping?